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Terms of Service

Last updated: March 2, 2026 Binding Agreement

Contents

Acceptance of Terms Definitions Service Description Account & Access Acceptable Use Prohibited Conduct Intellectual Property Confidentiality Warranties & Disclaimers Limitation of Liability Indemnification Termination Modifications Governing Law Contact Us

1 Acceptance of Terms

By accessing or using the HubNex website (hubnex.net) and/or the HubNex collaborative radiology platform (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree with any part of these Terms, you must not access or use our Services.

2 Definitions

  • "HubNex," "we," "us," "our" refers to HubNex and its affiliates
  • "User," "you," "your" refers to any individual or entity accessing or using the Services
  • "Platform" refers to the HubNex collaborative radiology technology, including the Edge Gateway, cloud orchestration layer, and associated tools
  • "Website" refers to hubnex.net and all associated subdomains
  • "Content" refers to all text, images, data, software, and other materials available through the Services
  • "Client Portal" refers to the authenticated area at app.hubnex.net

3 Service Description

HubNex provides a vendor-neutral technology platform that enables secure radiology imaging sharing and collaboration across healthcare institutions. Our Services include:

  • On-premise Edge Gateway software for PACS/RIS integration
  • Cloud-based study orchestration and intelligent routing
  • Cross-institutional imaging access and collaboration tools
  • Administrative dashboards and analytics
  • Informational website content and documentation

HubNex is a technology platform, not a medical device or healthcare provider. We do not provide diagnostic, therapeutic, or clinical decision-making services. All clinical decisions remain the sole responsibility of licensed healthcare professionals.

4 Account & Access

Website Access

Access to our public website does not require an account. Certain features (such as the contact form) may collect personal information as described in our Privacy Policy.

Platform Access

Access to the HubNex platform and Client Portal requires a service agreement with your healthcare institution. Access credentials are provided by your organization's administrator and are subject to additional platform-specific terms.

Account Security

If you are granted access to the Client Portal, you are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use or security breach

5 Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. Acceptable use includes:

  • Browsing our website for information about HubNex products and services
  • Submitting inquiries through our contact form
  • Using the platform in accordance with your institutional service agreement
  • Sharing content from the website with proper attribution for non-commercial purposes

6 Prohibited Conduct

You agree not to engage in any of the following activities:

  • Attempting to gain unauthorized access to any part of the Services, accounts, or systems
  • Using automated tools (bots, scrapers, crawlers) to access the Services without our written consent
  • Transmitting viruses, malware, or other harmful code
  • Interfering with or disrupting the integrity or performance of the Services
  • Impersonating another person or entity
  • Reverse engineering, decompiling, or disassembling any part of the platform
  • Using the Services in any way that violates applicable laws or regulations
  • Collecting personal data of other users without their consent

7 Intellectual Property Rights

All intellectual property rights in the Services — including software, algorithms, designs, text, graphics, and trademarks — are owned by HubNex or its licensors and are protected by international intellectual property laws.

License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes in accordance with these Terms.

Restrictions

  • No part of the Services may be reproduced, distributed, or modified without prior written consent
  • You may not remove or alter any proprietary notices or labels on the Content
  • Any unauthorized use terminates the license granted herein

8 Confidentiality

If you gain access to confidential information through your use of the Platform (including but not limited to technical documentation, pricing, or performance data), you agree to:

  • Keep such information strictly confidential
  • Not disclose it to any third party without our prior written consent
  • Use it only for the purpose for which it was provided
  • Return or destroy confidential materials upon request or termination of services

9 Warranties & Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties of uninterrupted or error-free operation

We do not warrant that the Services will meet your specific requirements or that any defects will be corrected.

10 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HUBNEX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages arising from reliance on information provided through the Services
  • Any damages exceeding the amount paid by you (if any) for use of the Services in the 12 months preceding the claim

This limitation applies regardless of the legal theory underlying the claim, including contract, tort, negligence, strict liability, or any other basis.

11 Indemnification

You agree to indemnify, defend, and hold harmless HubNex and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit through the Services

12 Termination

We may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Fraudulent, abusive, or unlawful activity
  • At the request of law enforcement or government agencies
  • Discontinuation of the Services (in whole or in part)

Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) shall continue in effect.

13 Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the Services after any modification constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. For material changes, we may provide additional notice (such as via email or a prominent notice on our website).

14 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law principles.

Dispute Resolution

In the event of a dispute arising from or relating to these Terms or the Services:

  • Informal Resolution: We encourage you to contact us first to attempt to resolve the dispute informally
  • Mediation: If informal resolution fails, the parties agree to attempt mediation before proceeding to litigation
  • Jurisdiction: Any disputes that cannot be resolved through mediation shall be submitted to the exclusive jurisdiction of the courts of Gent, Belgium

15 Contact Us

If you have any questions about these Terms of Service, please contact us:

  • Email: contact@hubnex.net
  • Location: Gent, Belgium
  • Phone: (+32) 486 036 288
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